As bestselling author Suzette Haden Elgin proves, you don't have tolive your life on red alert. With her Gentle Art of VerbalSelf-Defense techniques, you'll be able to respond clearly tohostile comments from others--or deliver necessary negativemessages of your own--without sacrificing your dignity orprinciples. You'll learn to:
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, orreligion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in everysituation

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• Parenting & Relationships
• FranceWords, Language & GrammarCommunication
• Science & MathBehavioral SciencesCognitive Psychology

• Publication Date: December 10, 2007
• Text-to-Speech: Enabled
• Lending: Disabled
• Print Length: 212 Pages
• File Size: 1,064 KB