The world is shifting to Software-as-a-Service (SaaS). Increasingly, SaaS is becoming the de facto delivery model for core business applications. But while it's revolutionizing the modern workplace -- changing the way we work, collaborate, and communicate -- it's also creating unprecedented challenges for IT teams. As a result, IT must fundamentally rethink how they approach management and security in the modern workplace. The IT Leader's Guide to SaaSOps, Volume 1 (formerly titled Controlling Your SaaS Environment) is the first text to fully outline how to do this.

This book was created by synthesizing insights from interviews, surveys, and conversations with thousands of IT professionals over the last three years. It introduces the SaaS Application Management and Security Framework?, the first framework of its kind, which proposes innovative solutions to key challenges that IT professionals are facing in SaaS environments.

Ultimately, the way IT manages and operates its SaaS applications needs to change--the stakes are too high for it not to. By implementing this framework, IT can secure its data and gain an unprecedented level of control and clarity over its SaaS environment.

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