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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

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WAKE UP AND SMELL THE SUCCESS!

You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.

The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to

• Reach out to entire communities

• Listen to individual workers and consumers

• Seize growth opportunities in every market

• Custom-design a truly satisfying experience that benefits everyone

involved

Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today.

For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.

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  • We started tracking this book on February 7, 2013.
  • This book was $13.04 when we started tracking it.
  • The price of this book has changed 187 times in the past 4,087 days.
  • The current price of this book is $14.46 last checked one day ago.
  • This lowest price this book has been offered at in the past year is $14.12.
  • The lowest price to date was $1.99 last reached on May 29, 2016.
  • This book has been $1.99 3 times since we started tracking it.
  • The highest price to date was $16.87 last reached on March 13, 2020.
  • This book has been $16.87 one time since we started tracking it.

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Additional Info

  • Text-to-Speech: Disabled
  • Lending: Disabled
  • Print Length: 226 Pages
  • File Size: 951 KB

We last verified the price of this book about one day ago. At that time, the price was $14.46. This price is subject to change. The price displayed on the Amazon.com website at the time of purchase is the price you will pay for this book. Please confirm the price before making any purchases.