Managing the human side of work

Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision.

Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion.

But luckily it's not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you'll learn how to:

• Determine your emotional intelligence strengths and weaknesses

• Understand and manage your emotional reactions

• Deal with difficult people

• Make smarter decisions

• Bounce back from tough times

• Help your team develop emotional intelligence

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

• We started tracking this book on March 4, 2017.
• This book was $19.99 when we started tracking it.
• The price of this book has changed 38 times in the past 3,217 days.
• The current price of this book is $10.04 last checked 14 hours ago.
• This book is at its lowest price in the past six months.
• This lowest price this book has been offered at in the past year is $9.46.
• The lowest price to date was $9.20 last reached on March 10, 2022.
• This book has been $9.20 one time since we started tracking it.
• The highest price to date was $19.99 last reached on March 4, 2017.
• This book has been $19.99 one time since we started tracking it.

• Business & MoneyManagement & LeadershipManagementManagement Skills

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• Print Length: 182 Pages
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