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Culture is, by and large, the indefinable qualities that make your shop special; you probably couldn't define culture, but you know what it is. The most successful shops cite culture as one of the top reasons for their success. And if you need a cultural boost to motivate your staff, signal to your customers that you're here for their well-being, or maybe just need to inject a little more life into your shop, Ratchet+Wrench has compiled its top culture stories to act as a resource.
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