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Transform Customers Into Stakeholders: The Complete Implementation Guide to Tokenized Equity and the Insumer Revolution

Discover the breakthrough framework that's making traditional loyalty programs obsolete. Financial pioneer Douglas Borthwick, who executed the world's first SEC-registered security token IPO, reveals how blockchain technology transforms ordinary customers into invested "insumers" -- stakeholders who drive exponential business growth through tokenized equity ownership.

Why 95% of Businesses Are Hemorrhaging $2 Trillion in Lost Value

Companies burn billions on marketing while customer loyalty plummets. Apple stockholders get zero store benefits. Airlines reward miles, not ownership. This artificial separation between customers and investors destroys value, creates churn, and hands competitors easy wins.

The Insumer Model: Your Competitive Weapon for Customer-Stakeholder Domination

"Your Equity in Your Pocket" delivers the tactical playbook for customer-investor integration through compliant blockchain tokenization. Drawing from 30+ years on Wall Street and real-world tokenization experience, Borthwick exposes the systematic approach that early adopters are using to create unbreakable customer loyalty.

What You'll Master:

• The 3-Phase Evolution (2024-2030) already reshaping entire industries

• Regulatory Compliance Strategies for post-GENIUS Act tokenization

• Implementation Frameworks for startups through Fortune 500 companies

• Technology Infrastructure requirements and vendor selection

• Legal Risk Management and SEC navigation tactics

• ROI Measurement and performance optimization strategies

Game-Changing Results You'll Achieve: Customer lifetime value increases of 300%+ through ownership incentives 60% reduction in acquisition costs via authentic investor advocacy Impenetrable competitive moats that render loyalty programs irrelevant New revenue streams through integrated customer-investor models Real-time stakeholder feedback driving product innovation

Industry Applications That Work Now: Healthcare patient-stakeholder alignment, retail customer equity programs, SaaS user-ownership models, and financial services participation strategies.

Perfect for CEOs, entrepreneurs, marketing executives, and business leaders ready to implement the future of customer relationships. This isn't theory -- it's the proven framework that forward-thinking companies are using to dominate their markets.

The regulatory barriers are gone. Your customers are ready to become owners. Start your tokenized equity revolution today.

Recommended for readers of The Innovator's Dilemma, Zero to One, and The Hard Thing About Hard Things.

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  • We started tracking this book on July 31, 2025.
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Additional Info

  • Publication Date: July 1, 2025
  • Text-to-Speech: Disabled
  • Lending: Disabled
  • Print Length: 146 Pages
  • File Size: 755 KB

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