Description
The framework in this book was developed across more than twenty years of direct operational responsibility for financial systems. The environments included a national finance ministry, an enforcement bureau under a prosecutor general's office, a public policy academy, government-affiliated research funding institutions, healthcare operations, and multi-unit commercial business in the United States. These are not case studies observed from the outside. They are organizations where the author held accountability for the accuracy of financial data, the reliability of reporting, and the design of the systems that produced both.
That accountability matters. The conclusions in this book are stated with certainty because they were formed under conditions where being wrong had consequences. When a close failed, the author rebuilt it. When a control did not detect an error, the author was responsible for the misstatement. When automation produced incorrect output, the author corrected it and redesigned the process. The patterns described here were not identified through research. They were identified through repair.
The tone of this book reflects that experience. Practitioners who have carried similar accountability will recognize the directness. It is not advocacy. It is the way professionals speak when they have been responsible for outcomes, not descriptions of outcomes.
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